or apply directly on Rightway's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Rightway's roles stay open a median of 41 days
- Reposted
- No
- Salary listed
- Yes 92% of Rightway's roles list one
- Ghost-job risk at Rightway
- high 11 stale, 2 reposted of 26 open
- Hiring momentum
- 40 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Rightway's own greenhouse board since 2026-08-03. Full hiring picture for Rightway.
About this role
The Product Support Specialist role at Rightway involves managing the technical implementation and operational support for client-facing systems. Daily tasks include configuring integrations, validating file transformations, and resolving eligibility issues while maintaining documentation and standard operating procedures. The position requires collaboration with various teams to ensure smooth client onboarding and ongoing support.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rightway as an employer.
What you need
- Experience in technical support, client onboarding, or operations role in healthcare or technology
- Strong organizational and process-driven skills
- Ability to document work clearly and communicate effectively
- Detail-oriented with a focus on accuracy in configuration
- Problem-solving skills with the ability to escalate issues appropriately
- Adaptability to a startup environment and evolving processes
Nice to have
- Direct experience with Rightway health guide, pharmacy guide, or registration support operations
- Familiarity with Rightway's member experience and system workflows
Worth weighing
- No specific mention of remote work flexibility beyond the stated remote location
- Compensation range provided, but specific salary offered will depend on geographic location and qualifications
- Role involves building processes that may not yet exist, which can be both a challenge and an opportunity
Summarised from Rightway's posting. Read the full original.
Listed by Rightway on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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