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Rightway

Client Success Manager, Navigation

Rightway · Denver, CO; New York, NY

Posted about 3 months ago · $90,000-125,000

or apply directly on Rightway's site. We never take the application ourselves.

Is this posting real?

This role has been open
81 days
Rightway's roles stay open a median of 77 days
Reposted
No
Salary listed
Yes
92% of Rightway's roles list one
Ghost-job risk at Rightway
high
26 stale, 2 reposted of 26 open
Hiring momentum
40 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-24

Measured from postings appearing on and disappearing from Rightway's own greenhouse board since 2026-08-03. Full hiring picture for Rightway.

About this role

The Client Success Manager (CSM) at Rightway will serve as the primary contact for clients, focusing on relationship management and ensuring a seamless experience with the company's services. Responsibilities include proactive client engagement, monitoring success metrics, managing renewals and upselling, collaborating with cross-functional teams, and resolving client issues. The role requires a strong understanding of healthcare technology and a commitment to client satisfaction and retention.

Our read on this posting3.4out of 5
benefits
2/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rightway as an employer.

What you need

  • Bachelor's degree
  • 2-3 years of direct client-facing experience
  • Background in healthcare technology, digital health, or employer/health benefit industries
  • Ability to lead projects and influence others
  • Demonstrated problem-solving skills
  • Strong organizational and time management skills

What you get

  • Base salary of $90,000-125,000 annually
  • Bonus and equity opportunities
  • Hybrid work model, 3 days a week in the Denver office

Worth weighing

  • No specific mention of career advancement opportunities
  • Role requires navigating ambiguity and a fast-paced environment
  • Focus on client retention may lead to high-pressure situations

Summarised from Rightway's posting. Read the full original.

Listed by Rightway on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.

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