Customer Support Engineer
RelationalAI · Remote United States
Posted 12 days ago · $140,000 to $160,000
or apply directly on RelationalAI's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days RelationalAI's roles stay open a median of 14 days
- Reposted
- No
- Salary listed
- Yes 67% of RelationalAI's roles list one
- Ghost-job risk at RelationalAI
- moderate 1 stale, 0 reposted of 3 open
- Hiring momentum
- 3 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from RelationalAI's own greenhouse board since 2026-08-03. Full hiring picture for RelationalAI.
About this role
As a Customer Support Engineer at RelationalAI, you'll be immersed in learning the company's products and internal processes while addressing customer support cases. Your role involves troubleshooting technical issues, collaborating with various teams, and improving customer experiences. You'll also have opportunities to specialize in specific product areas and contribute to product enhancements based on customer feedback.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of RelationalAI as an employer.
What you need
- 5+ years in a customer-facing support role
- B.S. or M.S. in Computer Science or Engineering, or other technical fields
- Ability to troubleshoot technical issues
- Strong communication skills with various customer levels
- Passion for solving customer problems
- Ability to handle urgent and minor support requests
What you get
- Base salary range of $140,000 to $160,000
- Equity
- Comprehensive benefits
- Open PTO
- Flexible schedules
- Recharge weeks
Worth weighing
- No specific mention of career advancement opportunities
- Salary range provided but may vary based on experience and location
- Role involves occasional off-hours work and on-call shifts
Summarised from RelationalAI's posting. Read the full original.
Listed by RelationalAI on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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