or apply directly on Referrals Only's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 13 days Referrals Only's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Referrals Only's roles list one
- Ghost-job risk at Referrals Only
- high 14 stale, 0 reposted of 25 open
- Hiring momentum
- 36 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Referrals Only's own greenhouse board since 2026-08-03. Full hiring picture for Referrals Only.
About this role
As a Fraud Investigator on the Overnight Team, you will work to prevent and respond to fraud cases, communicating with banks and law enforcement to investigate unauthorized transactions and provide support to victims. Your role involves making outbound calls, triaging communications, and making decisions on fraud claims while ensuring customer safety and trust in Monzo's services.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Referrals Only as an employer.
What you need
- Excellent English written & verbal communication skills
- Previous experience in Fraud, banking/financial services or a related field
- Ability to be persuasive and empathetic
- Strong expertise in investigating, problem solving and decision making
- Ability to work well independently & collaboratively with the wider team
- Ability to work to deadlines
What you get
- Base salary of £27,700 - £33,600
- Incentive Awards tied to your performance
- Early or Late Evening Allowance of £2503.00 (early) or £5006.00 (late) per year
- £1,000 learning budget each year for books, training courses and conferences
- Work from home setup including MacBooks and extra support for remote work
Worth weighing
- Role requires making outbound calls to prevent scams
- Work hours are overnight with a weekend rotation
- Start date is set for November 23rd, 2026
Summarised from Referrals Only's posting. Read the full original.
Listed by Referrals Only on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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