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Realtor.com Careers

Lead Product Marketing Manager, Client Experience & Delivery

Realtor.com Careers · Austin, Texas, United States

Posted about 3 months ago

or apply directly on Realtor.com Careers's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Realtor.com Careers's roles stay open a median of 80 days
Reposted
No
Salary listed
No
2% of Realtor.com Careers's roles list one
Ghost-job risk at Realtor.com Careers
high
54 stale, 3 reposted of 61 open
Hiring momentum
105 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-22

Measured from postings appearing on and disappearing from Realtor.com Careers's own greenhouse board since 2026-08-03. Full hiring picture for Realtor.com Careers.

About this role

The Lead Product Marketing Manager for Client Experience & Delivery at Realtor.com® will focus on enhancing the client experience through strategic product delivery and engagement programs. This role involves collaborating with various teams to develop messaging frameworks, execute go-to-market strategies, and manage elite client experience programs. The manager will also oversee referral programs and client lifecycle engagement, ensuring that all initiatives align with the company's agent-first brand promise.

Our read on this posting3.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Realtor.com Careers as an employer.

What you need

  • 10+ years of experience in product marketing, customer marketing, or client success marketing for a B2B technology or marketplace business
  • Bachelor’s degree or equivalent experience
  • Demonstrated expertise designing customer experience programs, loyalty frameworks, or advocacy initiatives at scale
  • Strong storytelling and messaging skills; ability to translate complex program structures into compelling, simple client narratives
  • Experience managing cross-functional delivery programs with multiple stakeholders, agency partners, or ecosystem contributors
  • Data-driven approach to measuring experience outcomes: NPS, retention, referral conversion, and engagement metrics

Nice to have

  • Background in real estate, PropTech, or a two-sided marketplace

What you get

  • Inclusive and Competitive medical, Rx, dental, and vision coverage
  • Family forming benefits
  • 13 Paid Holidays
  • Flexible Time Off
  • 8 hours of paid Volunteer Time off
  • Immediate eligibility into Company 401(k) plan with 3.5% company match

Worth weighing

  • Focus on client experience as a growth strategy may require a shift in mindset for candidates from traditional support roles
  • The role requires a strong operational aspect in addition to strategic thinking, which may not suit all candidates
  • No specific mention of remote work flexibility, indicating a preference for in-office collaboration

Summarised from Realtor.com Careers's posting. Read the full original.

Listed by Realtor.com Careers on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.

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