or apply directly on Rainfocus's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Rainfocus's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 0% of Rainfocus's roles list one
- Ghost-job risk at Rainfocus
- low 0 stale, 1 reposted of 16 open
- Hiring momentum
- 23 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Rainfocus's own lever board since 2026-08-04. Full hiring picture for Rainfocus.
About this role
The Client Care Analyst at RainFocus is responsible for providing technical support to customers using the company's software solutions for events. This role involves troubleshooting issues, ensuring effective communication with clients, and collaborating with colleagues to resolve problems efficiently. The position is remote and requires a strong focus on customer service and problem-solving skills.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Rainfocus as an employer.
What you need
- Technical assistance experience
- Strong problem-solving skills
- Excellent communication skills
- Experience in business-to-business customer service
What you get
- Competitive salaries
- Competitive benefits
- 401k
- Generous PTO
- Team building activities
Worth weighing
- Role involves frontline support which may be challenging
- Requires deep technical knowledge due to complex technologies
- Customer interactions are critical and must leave a positive impression
Summarised from Rainfocus's posting. Read the full original.
Listed by Rainfocus on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.