or apply directly on RA Capital Management, LLC's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days RA Capital Management, LLC's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of RA Capital Management, LLC's roles list one
- Ghost-job risk at RA Capital Management, LLC
- high 5 stale, 0 reposted of 6 open
- Hiring momentum
- 8 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from RA Capital Management, LLC's own greenhouse board since 2026-08-03. Full hiring picture for RA Capital Management, LLC.
About this role
As an IT Service Desk Specialist at RA Capital, you will provide frontline technical support to employees, managing and resolving service desk tickets while collaborating with the IT team on complex issues. Your role will involve troubleshooting, communicating effectively with staff, and continuously learning new technologies in a dynamic environment. This position offers hands-on experience in a professional office setting with opportunities for mentorship and professional development.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of RA Capital Management, LLC as an employer.
What you need
- Bachelor’s degree in Computer Science, Information Technology, or a related field preferred, or equivalent practical experience
- Strong customer service skills, preferably gained in a professional work environment
- Excellent written and verbal communication skills
- Ability to prioritize tasks effectively and manage time in a dynamic environment
- Professional demeanor with strong interpersonal and teamwork skills
- Working knowledge of Windows and macOS operating systems, as well as mobile platforms (iOS and Android)
Nice to have
- Experience with Google Workspace preferred
- Prior troubleshooting experience is a plus but not required
What you get
- Employer-paid monthly premiums for health, dental, and vision coverage
- Wellness benefits and programs to support physical and mental well-being
- Resources and perks that enhance work-life balance and financial security
- Performance-based bonuses and a comprehensive benefits package
Worth weighing
- Pay range is specified but may vary based on experience and market conditions
- Hybrid schedule with occasional early or late hours required
- Dynamic environment may require quick adaptation to new technologies
Summarised from RA Capital Management, LLC's posting. Read the full original.
Listed by RA Capital Management, LLC on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.