or apply directly on QGenda's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days QGenda's roles stay open a median of 38 days
- Reposted
- No
- Salary listed
- No 0% of QGenda's roles list one
- Ghost-job risk at QGenda
- moderate 3 stale, 0 reposted of 9 open
- Hiring momentum
- 17 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from QGenda's own greenhouse board since 2026-08-03. Full hiring picture for QGenda.
About this role
As a Product Support Specialist for New Innovations at QGenda, you will engage with customers to support their technical needs and serve as a product expert. Your responsibilities include training users on the software suite, developing training materials, and collaborating with various departments to enhance product offerings. You will also troubleshoot issues and provide solutions while maintaining effective communication with diverse audiences.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of QGenda as an employer.
What you need
- 1+ years within Education, Customer Service, Account Management and/or Sales setting
- Strong communication skills both over the phone and in person
- Ability to interact effectively with all levels of an organization both internally and externally
- Analytical and oral/written communication skills including the ability to write clear, effective and grammatically correct correspondence, reports, training manuals, and other materials
- Demonstrate initiative, resourcefulness, and creativity in problem-solving
- Ability to work independently when necessary, set priorities, research and resolve problems and follow-through on projects/assignments with minimal direction
Nice to have
- Bilingual, verbal and written
- Medical Education industry background with knowledge of ACGME, GME, and UME
- Experience using New Innovations or similar clinical/residency management systems
- Experience with software coding/programming and/or high degree of tech interest
What you get
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Generous paid time off (PTO) policy
- Paid parental leave for birth, adoption or permanent placement
- 401(k) with company match
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
Worth weighing
- No salary listed
- Role involves both training and technical support, which may require diverse skill sets
- Occasional travel may be required, which could impact work-life balance
Summarised from QGenda's posting. Read the full original.
Listed by QGenda on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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