or apply directly on QGenda's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days QGenda's roles stay open a median of 38 days
- Reposted
- No
- Salary listed
- No 0% of QGenda's roles list one
- Ghost-job risk at QGenda
- moderate 3 stale, 0 reposted of 9 open
- Hiring momentum
- 17 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from QGenda's own greenhouse board since 2026-08-03. Full hiring picture for QGenda.
About this role
As a Customer Support Specialist for QGenda's New Innovations platform, you will engage with customers to address their technical needs and serve as a product expert. Your responsibilities will include training users on the software, developing training materials, and collaborating with various departments to enhance product offerings. Strong communication skills and the ability to manage customer relationships effectively are essential for this role.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of QGenda as an employer.
What you need
- 1+ years within Education, Customer Service, Account Management and/or Sales setting
- Strong communication skills both over the phone and in person
- Ability to interact effectively with all levels of an organization both internally and externally
- Demonstrate initiative, resourcefulness, and creativity in problem-solving
- Ability to work independently, set priorities, research and resolve problems with minimal direction
- Comfortable and confident with public speaking to large audiences up to 150 people
Nice to have
- Bilingual, verbal and written
- Medical Education industry background with knowledge of ACGME, GME, and UME
- Experience using New Innovations or similar clinical/residency management systems
- Experience with software coding/programming and/or high degree of tech interest
What you get
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Generous paid time off (PTO) policy
- Paid parental leave for birth, adoption or permanent placement
- 401(k) with company match
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
Worth weighing
- No salary listed
- Role involves occasional national and international travel
- Experience with specific software systems is preferred but not required
Summarised from QGenda's posting. Read the full original.
Listed by QGenda on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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