Customer Success Operations Manager/ Associate Customer Success Operations Manager
PubMatic · Gurugram, IN
Posted 14 days ago
or apply directly on PubMatic's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 14 days PubMatic's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of PubMatic's roles list one
- Ghost-job risk at PubMatic
- high 61 stale, 0 reposted of 77 open
- Hiring momentum
- 87 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from PubMatic's own greenhouse board since 2026-08-03. Full hiring picture for PubMatic.
About this role
As a Customer Success Operations Manager, you will manage mid-market publisher accounts, focusing on optimizing monetization and ensuring compliance with regional regulations. Your day-to-day tasks will include account setup, technical integrations, data analysis for yield improvement, and collaboration with sales and development teams to drive account growth.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of PubMatic as an employer.
What you need
- 2 – 7 years of experience in programmatic advertising or SSP/DSP operations
- Strong knowledge of Header Bidding, oRTB, RTB/PMP, and Ad Networks
- Experience with SSPs, GAM 360, and Prebid integrations
- Proficiency in Excel (macros preferred); SQL experience a plus
- Skilled at analysing complex datasets to identify trends and performance anomalies
- Familiarity with debugging tools such as Charles, Fiddler, and browser console
What you get
- Paternity/maternity leave
- Healthcare insurance
- Broadband reimbursement
- Healthy snacks and drinks in the office
- Catered lunches
Worth weighing
- Shift timings vary based on region, which may affect work-life balance
- Role involves significant technical integration work, which may require ongoing learning and adaptation
- No specific salary information provided
Summarised from PubMatic's posting. Read the full original.
Listed by PubMatic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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