or apply directly on Point Digital Finance, Inc.'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 0 days Point Digital Finance, Inc.'s roles stay open a median of 17 days
- Reposted
- No
- Salary listed
- Yes 78% of Point Digital Finance, Inc.'s roles list one
- Ghost-job risk at Point Digital Finance, Inc.
- moderate 3 stale, 0 reposted of 18 open
- Hiring momentum
- 33 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-24
Measured from postings appearing on and disappearing from Point Digital Finance, Inc.'s own greenhouse board since 2026-08-03. Full hiring picture for Point Digital Finance, Inc..
About this role
As a Technical Lead Manager at Point, you will lead a senior engineering team focused on developing AI-powered customer experience agents across various platforms like voice, email, chat, and SMS. Your role involves defining technical strategies, writing code, collaborating with cross-functional teams, and establishing performance metrics for AI agents. You will also be responsible for managing the technical roadmap and ensuring the reliability and observability of the AI systems.
- benefits
- 4/5
- freshness
- 5/5
- career value
- 5/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Point Digital Finance, Inc. as an employer.
What you need
- 7+ years of software engineering experience building and operating production systems
- At least 2 years leading or managing engineering teams
- Proven experience developing and shipping LLM-powered, conversational AI, or agentic systems
- Track record of delivering customer-facing products end-to-end
- Strong ability to partner with cross-functional stakeholders to translate business needs into scalable technical solutions
- Deep systems design expertise with a focus on building reliable, observable, real-time services
Nice to have
- Familiarity with conversational AI infrastructure such as telephony, messaging APIs, or chat platforms at scale
- Experience with AI/ML evaluation and observability, including instrumentation for quality, drift detection, and continuous improvement
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
What you get
- Generous health benefits including comprehensive medical, dental, and vision plans
- Unlimited paid time off and 10 company holidays
- Flexible remote and onsite work options
- Fully paid parental leave with additional transition time
- Meaningful equity opportunities
- 401K retirement plans, life insurance, and disability coverage
Worth weighing
- Remote position but candidates must reside in specific states of operation
- No specific salary range provided for all locations, only tiers based on geographic location
- The role involves hands-on coding alongside management responsibilities, which may appeal to some but not others
Summarised from Point Digital Finance, Inc.'s posting. Read the full original.
Listed by Point Digital Finance, Inc. on their greenhouse job board, last confirmed open on 2026-09-24. PitchMeAI is not the employer.
More roles at Point Digital Finance, Inc.
- ProcessorUnited States
- Associate General Counsel, LitigationUnited States
- Associate General Counsel, Servicing & TitleUnited States
- Sr. Manager, DevOps and AI EnablementSan Francisco, California, United States
- FunderUnited States
- Associate Software EngineerSan Francisco, California, United States
- Technical Lead ManagerSan Francisco, California, United States
- Institutional Fundraising LeadUnited States