or apply directly on Plata Card's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days Plata Card's roles stay open a median of 30 days
- Reposted
- No
- Salary listed
- No 0% of Plata Card's roles list one
- Ghost-job risk at Plata Card
- low 0 stale, 56 reposted of 222 open
- Hiring momentum
- 346 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Plata Card's own greenhouse board since 2026-08-03. Full hiring picture for Plata Card.
About this role
As a Collections Supervisor at Banco Plata, you will lead and motivate a digital collections team, ensuring they meet daily and monthly goals. Your responsibilities include organizing schedules, monitoring performance through digital channels, managing key operational indicators, and collaborating with other departments to enhance the efficiency of the collections process.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Plata Card as an employer.
What you need
- Minimum 2 years of experience in collections, preferably in digital channels
- Minimum 1 year of leadership experience in collections, customer service, or contact center operations
- Experience managing teams through chat, WhatsApp, or email
- Knowledge of operational KPIs like AHT, ASA, productivity, SLA compliance, and volume of attention
- Excellent spelling and writing skills
- Intermediate English level for written communication
Nice to have
- Completed bachelor's degree or unfinished degree preferred
What you get
- Legal benefits (IMSS, Infonavit, etc.)
- Major Medical Expenses Insurance
- Life Insurance
- Career development and growth plan
- 20 vacation days
- 15 days of Christmas bonus
Worth weighing
- No salary listed
- Rotating shifts every 3 months
- Days off typically on weekends
Summarised from Plata Card's posting. Read the full original.
Listed by Plata Card on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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