or apply directly on Piston Technologies's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Piston Technologies's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 56% of Piston Technologies's roles list one
- Ghost-job risk at Piston Technologies
- high 16 stale, 0 reposted of 18 open
- Hiring momentum
- 18 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Piston Technologies's own greenhouse board since 2026-08-03. Full hiring picture for Piston Technologies.
About this role
The Mid-Market Customer Success Manager will manage a portfolio of existing mid-market gas station accounts, focusing on building relationships and ensuring account health to prevent churn. Responsibilities include coordinating onboarding processes, troubleshooting issues, and collaborating with sales and product teams to enhance customer experience. The role demands proactive communication and the ability to handle complex operational challenges in a high-stakes environment.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Piston Technologies as an employer.
What you need
- 3–5+ years in customer success, account management, or client services in a B2B environment with operational or technical complexity
- Experience managing a low-volume, high-value account portfolio
- Experience in FinTech, payments, or financial services
- Demonstrated project management ability
- Comfortable holding renewal and expansion conversations
- Technically curious and able to translate complexity for non-technical operators
Nice to have
- Prior experience in fuel, convenience retail, petroleum distribution, or a similarly regulated field-services industry
- Experience with CRM/CS platforms
Worth weighing
- No salary listed
- Fast growth may lead to evolving roles and responsibilities
- High-stakes environment may require strong stress management skills
Summarised from Piston Technologies's posting. Read the full original.
Listed by Piston Technologies on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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