or apply directly on Pinnacol Assurance's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 2 days Pinnacol Assurance's roles stay open a median of 3 days
- Reposted
- No
- Salary listed
- Yes 100% of Pinnacol Assurance's roles list one
- Ghost-job risk at Pinnacol Assurance
- low 0 stale, 1 reposted of 1 open
- Hiring momentum
- 6 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from Pinnacol Assurance's own greenhouse board since 2026-08-03. Full hiring picture for Pinnacol Assurance.
About this role
As a Customer Experience Representative at Pinnacol Assurance, you will provide exceptional customer service to both external stakeholders and internal teams. Your daily tasks will include handling phone, chat, and email communications, managing administrative tasks, and educating customers about the company's services. You will also support the claims and underwriting staff and may perform additional duties as needed.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Pinnacol Assurance as an employer.
What you need
- High School Degree or GED required
- One year experience in high volume phone customer service environment strongly preferred
- Strong interpersonal and problem solving skills
- Ability to efficiently manage a high volume of customer interactions daily while meeting established key performance indicators (KPIs)
Nice to have
- Completion of a degree is encouraged and supported
- Bilingual (Spanish) a plus
What you get
- Diverse benefit offerings for medical, dental and vision
- 20 paid days off your first full year plus 9 paid holidays
- Wellness programs, including on-site, company-paid fitness facilities and classes
- Professional development opportunities
- Paid time off to volunteer with Colorado nonprofits
- Quarterly incentive up to 12 percent of annual base salary when team exceeds goals
Worth weighing
- No specific mention of remote work options
- High volume, performance-driven environment may be stressful for some
- Role involves extensive telephone and computer work in an office environment
Summarised from Pinnacol Assurance's posting. Read the full original.
Listed by Pinnacol Assurance on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.