Pingwind

Incident Manager

Pingwind · Remote

Posted 23 days ago · $84k -116k

or apply directly on Pingwind's site. We never take the application ourselves.

Is this posting real?

This role has been open
23 days
Pingwind's roles stay open a median of 32 days
Reposted
No
Salary listed
Yes
81% of Pingwind's roles list one
Ghost-job risk at Pingwind
low
0 stale, 0 reposted of 74 open
Hiring momentum
95 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Pingwind's own lever board since 2026-08-04. Full hiring picture for Pingwind.

About this role

The Incident Manager at PingWind is responsible for leading incident management activities for the FSA IAM systems, ensuring quick detection, response, and resolution of incidents. This role involves coordinating with internal teams and external partners, managing incident tickets, providing updates during major incidents, and performing technical analysis. The Incident Manager also supports incident reporting and may require after-hours and on-call support.

Our read on this posting4.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Pingwind as an employer.

What you need

  • Strong knowledge of IT incident and problem management processes
  • Excellent ability to remain calm and lead under pressure during major incidents
  • Solid technical understanding of identity and access management systems
  • Clear verbal and written communication skills for updates and reporting
  • Ability to analyze logs, data, and system information quickly
  • Experience coordinating with technical teams, vendors, and stakeholders

What you get

  • Eleven Federal Holidays
  • Paid Time Off accrued each pay period
  • Parental Leave
  • Three medical plan choices with generous employer contribution
  • Dental and Vision Insurance
  • Company paid Short-Term and Long-Term Disability

Worth weighing

  • Salary range provided but is a general guideline and not a guarantee of compensation
  • Role requires after-hours and on-call support which may impact work-life balance

Summarised from Pingwind's posting. Read the full original.

Listed by Pingwind on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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