or apply directly on Picnic's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Picnic's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Picnic's roles list one
- Ghost-job risk at Picnic
- low 0 stale, 4 reposted of 312 open
- Hiring momentum
- 403 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Picnic's own greenhouse board since 2026-08-03. Full hiring picture for Picnic.
About this role
As a Junior Customer Service Supervisor at Picnic, you will lead a team of 25 customer service agents, ensuring smooth operations across various channels. Your role involves coaching, resolving complex cases, and collaborating with warehouse teams to enhance customer experience. Additionally, you will manage improvement projects and analyze feedback to optimize internal processes.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Picnic as an employer.
What you need
- Minimum Bac +2 degree in customer relations, management, or equivalent
- 1 to 3 years of experience in managing operational teams, preferably in customer service
- Fluency in French and English
- Ability to remain calm under pressure and manage priorities effectively
What you get
- Meal vouchers worth €11 per day
- Access to exclusive offers and benefits through CSE and partner Swile
- Invitations to recurring events like the Summer Party
- Company health insurance and access to professional psychologists
- 50% reimbursement of public transport subscription
- Opportunities for personal and professional development in a dynamic, young, and international environment
Worth weighing
- Weekend presence required, with 2 weekends per month working from home
- Shifts include both office hours and remote work, which may affect work-life balance
Summarised from Picnic's posting. Read the full original.
Listed by Picnic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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