Picnic

Superviseur de Service Client Junior (H/F)

Picnic · Paris, Paris, France

Posted 12 days ago

or apply directly on Picnic's site. We never take the application ourselves.

Is this posting real?

This role has been open
12 days
Picnic's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Picnic's roles list one
Ghost-job risk at Picnic
low
0 stale, 4 reposted of 312 open
Hiring momentum
403 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Picnic's own greenhouse board since 2026-08-03. Full hiring picture for Picnic.

About this role

As a Junior Customer Service Supervisor at Picnic, you will lead a team of 25 customer service agents, ensuring smooth operations across various channels. Your role involves coaching, resolving complex cases, and collaborating with warehouse teams to enhance customer experience. Additionally, you will manage improvement projects and analyze feedback to optimize internal processes.

Our read on this posting3.0out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Picnic as an employer.

What you need

  • Minimum Bac +2 degree in customer relations, management, or equivalent
  • 1 to 3 years of experience in managing operational teams, preferably in customer service
  • Fluency in French and English
  • Ability to remain calm under pressure and manage priorities effectively

What you get

  • Meal vouchers worth €11 per day
  • Access to exclusive offers and benefits through CSE and partner Swile
  • Invitations to recurring events like the Summer Party
  • Company health insurance and access to professional psychologists
  • 50% reimbursement of public transport subscription
  • Opportunities for personal and professional development in a dynamic, young, and international environment

Worth weighing

  • Weekend presence required, with 2 weekends per month working from home
  • Shifts include both office hours and remote work, which may affect work-life balance

Summarised from Picnic's posting. Read the full original.

Listed by Picnic on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Picnic

All 312 open roles at Picnic

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