Pelago

Care Specialist

Pelago · Remote

Posted about 2 months ago

or apply directly on Pelago's site. We never take the application ourselves.

Is this posting real?

This role has been open
72 days
Pelago's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of Pelago's roles list one
Ghost-job risk at Pelago
high
16 stale, 2 reposted of 16 open
Hiring momentum
23 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Pelago's own greenhouse board since 2026-08-03. Full hiring picture for Pelago.

About this role

As a Care Specialist at Pelago, you will engage with members through a digital platform, providing support for substance use and mental health concerns. Your role will involve managing a digital caseload, using Motivational Interviewing techniques to encourage member engagement, and collaborating with clinical and product teams to enhance the member experience. You will also conduct check-ins, review transcripts, and ensure compliance with clinical protocols.

Our read on this posting3.0out of 5
benefits
5/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Pelago as an employer.

What you need

  • 2+ years of experience supporting individuals with substance use concerns in a coaching, clinical, or care navigation setting
  • Demonstrated experience applying Motivational Interviewing and harm reduction principles
  • Strong written communication skills
  • Bachelor's degree in a relevant field
  • Comfort navigating digital care platforms and managing asynchronous workflows

Nice to have

  • Experience delivering care or coaching through chat, text, or other digital channels
  • Experience with AI-enabled tools in a clinical or coaching environment
  • Experience supporting alcohol or tobacco behavior change

What you get

  • Generous and meaningful equity package
  • Full Medical, Dental, & Vision coverage
  • 401k Plan
  • Unlimited PTO Policy, 10 paid holidays, & company wide 'Me Time' Days
  • Paid maternity, paternity & new parent leave
  • Flexible working environment

Worth weighing

  • No salary listed in the posting, but a range is provided
  • Remote role based anywhere in the USA
  • Position does not offer visa sponsorship

Summarised from Pelago's posting. Read the full original.

Listed by Pelago on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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