Merchant Helpdesk- Associate (Technical) - Noida
Paytmpayments · Noida, Uttar Pradesh
Posted 16 days ago
or apply directly on Paytmpayments's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 16 days Paytmpayments's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 0% of Paytmpayments's roles list one
- Ghost-job risk at Paytmpayments
- low 0 stale, 12 reposted of 905 open
- Hiring momentum
- 1157 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Paytmpayments's own lever board since 2026-08-04. Full hiring picture for Paytmpayments.
About this role
In this role, you will act as a single point of contact for troubleshooting issues faced by online and enterprise merchants, ensuring resolutions are provided within defined service level agreements (SLAs). You will work closely with internal teams, including tech and product, to address production issues, monitor systems, and communicate updates to stakeholders. The position requires strong technical knowledge and interpersonal skills to effectively liaise between clients and engineering teams.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Paytmpayments as an employer.
What you need
- 1 to 3 years of relevant experience in Applications & Production Support
- Educational Qualification: BCA/BSc CS/BE-CSE/B.Tech-CSE/MCA/M.Tech-CS
- Ability to work in a 24*7 environment
- Good knowledge of APIs
- Good knowledge of SQL
- Good knowledge of Linux environment
Nice to have
- Payments Gateway and Integrations knowledge (API and SDKs)
- Ability to balance and prioritize work
- Understanding of Technology and User Experience
- Love for simplifying
- Growth Mindset
Worth weighing
- No salary listed
- Role involves working in a high-pressure and agile environment
- Expectation to work weekends/non-working hours when required
Summarised from Paytmpayments's posting. Read the full original.
Listed by Paytmpayments on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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