Paytmpayments

Merchant Helpdesk- Associate (Technical) - Noida

Paytmpayments · Noida, Uttar Pradesh

Posted 16 days ago

or apply directly on Paytmpayments's site. We never take the application ourselves.

Is this posting real?

This role has been open
16 days
Paytmpayments's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Paytmpayments's roles list one
Ghost-job risk at Paytmpayments
low
0 stale, 12 reposted of 905 open
Hiring momentum
1157 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Paytmpayments's own lever board since 2026-08-04. Full hiring picture for Paytmpayments.

About this role

In this role, you will act as a single point of contact for troubleshooting issues faced by online and enterprise merchants, ensuring resolutions are provided within defined service level agreements (SLAs). You will work closely with internal teams, including tech and product, to address production issues, monitor systems, and communicate updates to stakeholders. The position requires strong technical knowledge and interpersonal skills to effectively liaise between clients and engineering teams.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Paytmpayments as an employer.

What you need

  • 1 to 3 years of relevant experience in Applications & Production Support
  • Educational Qualification: BCA/BSc CS/BE-CSE/B.Tech-CSE/MCA/M.Tech-CS
  • Ability to work in a 24*7 environment
  • Good knowledge of APIs
  • Good knowledge of SQL
  • Good knowledge of Linux environment

Nice to have

  • Payments Gateway and Integrations knowledge (API and SDKs)
  • Ability to balance and prioritize work
  • Understanding of Technology and User Experience
  • Love for simplifying
  • Growth Mindset

Worth weighing

  • No salary listed
  • Role involves working in a high-pressure and agile environment
  • Expectation to work weekends/non-working hours when required

Summarised from Paytmpayments's posting. Read the full original.

Listed by Paytmpayments on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Paytmpayments

All 905 open roles at Paytmpayments

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