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Payoneer

Senior Manager, Customer Success APAC (Team Leader)

Payoneer · Ho Chi Minh City, Vietnam

Posted about 2 months ago

or apply directly on Payoneer's site. We never take the application ourselves.

Is this posting real?

This role has been open
65 days
Payoneer's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of Payoneer's roles list one
Ghost-job risk at Payoneer
high
125 stale, 8 reposted of 128 open
Hiring momentum
196 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Payoneer's own greenhouse board since 2026-08-03. Full hiring picture for Payoneer.

About this role

As a Senior Manager of Customer Success at Payoneer, you will lead a team of Customer Success Managers in the APAC region, focusing on enhancing B2B client relationships and ensuring customer satisfaction. Your role will involve managing a portfolio of strategic customers, driving retention and growth, leading commercial discussions, and collaborating with internal teams to deliver exceptional customer experiences.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Payoneer as an employer.

What you need

  • Bachelor’s degree, preferably in Business, Marketing, Communications, or a related field
  • 8+ years of experience in Customer Success, Account Management, or B2B Sales roles and team management
  • Data-driven with strong commercial mindset with proven experience driving revenue growth through customer retention and expansion
  • Excellent negotiation, relationship-building, and stakeholder management skills
  • Confident presenter with experience leading executive meetings and engaging senior decision-makers
  • Strong organizational and planning abilities, with the capacity to manage multiple priorities and perform under pressure

Nice to have

  • Experience in Enterprise Sales or Enterprise Account Management
  • Background in Fintech, Payments, or SaaS environments
  • Familiarity with customer lifecycle management and strategic account planning
  • Knowledge in BPO or outsourcing industry is a plus
  • Knowledge of additional APAC languages is a plus

Worth weighing

  • No salary listed
  • Hybrid work model
  • Focus on B2B client relationships may require extensive travel or client engagement
  • Role involves high-level presentations and interactions with C-level executives, which may be challenging for some candidates

Summarised from Payoneer's posting. Read the full original.

Listed by Payoneer on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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