or apply directly on Payhawk's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 80 days Payhawk's roles stay open a median of 80 days
- Reposted
- No
- Salary listed
- No 2% of Payhawk's roles list one
- Ghost-job risk at Payhawk
- high 52 stale, 1 reposted of 52 open
- Hiring momentum
- 62 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-22
Measured from postings appearing on and disappearing from Payhawk's own greenhouse board since 2026-08-03. Full hiring picture for Payhawk.
About this role
As a Customer Support Specialist at Payhawk, you will be responsible for providing exceptional support to customers using the company's AI-powered spend management platform. Your day-to-day tasks will include responding to customer queries via phone, email, or chat, proactively solving issues, analyzing product malfunctions, and collaborating with internal teams to enhance customer experience and product offerings.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Payhawk as an employer.
What you need
- At least 2 years of customer support experience
- Fluent in English
- Experience working with case/ticket management systems (Salesforce, Zendesk etc)
- Excellent communication and problem-solving skills
- Ability and willingness to work independently and within a team
- Proactive attitude and attention to detail
Nice to have
- Excited to work in an AI-first environment, actively using AI tools to move faster, cut repetitive work and have more impact
What you get
- 30 days holiday paid leave
- Competitive compensation package
- Exchange policy to another Payhawk office (London, Barcelona, Paris, Amsterdam)
- Flexible working hours
- Regular team-wide events
- Opportunity to use the Payhawk product
Worth weighing
- Night shifts and rotating schedule may not suit everyone
- The role requires proactive engagement with customers, which may involve handling difficult situations
- The position involves working independently as well as in a team, which may require strong self-management skills
Summarised from Payhawk's posting. Read the full original.
Listed by Payhawk on their greenhouse job board, last confirmed open on 2026-10-22. PitchMeAI is not the employer.
More roles at Payhawk
- Business Development Representative, French SpeakingAmsterdam
- Account ExecutiveLondon
- Product Marketing ManagerAmsterdam
- Business Development RepresentativeLondon
- Product Marketing ManagerLondon
- Business Development RepresentativeAmsterdam
- Product Marketing ManagerSofia
- Founding Account ExecutiveWarsaw, Mazowieckie, Poland