or apply directly on Pacvue's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 19 days Pacvue's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 56% of Pacvue's roles list one
- Ghost-job risk at Pacvue
- high 13 stale, 0 reposted of 18 open
- Hiring momentum
- 26 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Pacvue's own greenhouse board since 2026-08-03. Full hiring picture for Pacvue.
About this role
As a Scaled Customer Success Manager focused on Ads at Pacvue, you will develop and manage customer success strategies for clients using Helium 10 Ads and Amazon Seller Central. Your role involves providing support through playbooks and metrics, managing a portfolio of customers, and driving engagement and retention strategies based on data insights. You will also maintain direct relationships with key accounts and assist in scaling awareness of new advertising features.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Pacvue as an employer.
What you need
- 5+ years of experience in customer success, account management, or customer retention
- Direct experience with Amazon Seller Central Ads or Helium 10 Ads platform
- Hands-on knowledge of ad campaign management, budget allocation, bid strategies, and performance metrics
- Deep understanding of Amazon advertising including campaign structures and ROI measurement
- Strong understanding of customer lifecycle management and retention strategies
- Experience managing a book of business with direct customer relationships
What you get
- Flexible Paid Time Off
- Paid Holidays and Floating Holidays
- Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance
- 401k with Employer Match
- Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
- Paid Parental Leave
Worth weighing
- Role involves significant autonomy with decisions reviewed only at major milestones
- Focus on scaling customer success strategies may require adaptability and innovation
- No specific mention of team size or direct reports, which may affect collaboration dynamics
Summarised from Pacvue's posting. Read the full original.
Listed by Pacvue on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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