Oula

Patient Care Associate

Oula · Charlotte, North Carolina, United States

Posted 29 days ago

or apply directly on Oula's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
Oula's roles stay open a median of 16 days
Reposted
No
Salary listed
No
13% of Oula's roles list one
Ghost-job risk at Oula
moderate
4 stale, 0 reposted of 15 open
Hiring momentum
26 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Oula's own greenhouse board since 2026-08-03. Full hiring picture for Oula.

About this role

As a Patient Care Associate at Oula, you will serve as a primary point of contact for patients, addressing inquiries and ensuring a smooth patient experience in a collaborative maternity practice. Your responsibilities will include answering calls and messages, scheduling appointments, processing medical records, and supporting patient onboarding while working closely with various teams to enhance patient journeys.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Oula as an employer.

What you need

  • Detail-oriented
  • Empathetic
  • Passionate about delivering exceptional patient experience
  • Ability to communicate effectively both verbally and in writing
  • High school diploma or equivalent required
  • Dependable and adaptable

Nice to have

  • Some college and/or healthcare related coursework preferred
  • Previous experience in customer service, administrative, or healthcare support role
  • Prior experience working with Athena, EPIC, Dorsata, Slack and/or Google Suite
  • Spanish or other non-English language proficiency

What you get

  • Competitive total rewards package including base salary and comprehensive benefits

Worth weighing

  • Exact compensation determined during the interview process
  • Role involves regular travel between clinic locations and cross-coverage at the Front Desk
  • Fast-paced work environment of an early-stage company

Summarised from Oula's posting. Read the full original.

Listed by Oula on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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