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Oscar Health

Associate Manager, CG&A and MPCT

Oscar Health · Dallas, Texas, United States

Posted 13 days ago · $64,832 - $89,144

or apply directly on Oscar Health's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Oscar Health's roles stay open a median of 41 days
Reposted
No
Salary listed
Yes
90% of Oscar Health's roles list one
Ghost-job risk at Oscar Health
low
0 stale, 9 reposted of 303 open
Hiring momentum
439 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Oscar Health's own greenhouse board since 2026-08-03. Full hiring picture for Oscar Health.

About this role

The Associate Manager, CG&A will lead a team focused on resolving complex member and provider escalations while fostering operational excellence. Responsibilities include managing daily operations, mentoring team members, and collaborating cross-functionally to improve processes and customer experience. The role requires data-driven decision-making to address root causes of complaints and enhance service delivery.

Our read on this posting4.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Oscar Health as an employer.

What you need

  • 3+ years of experience leading and developing a team within a production environment or contact center
  • 2+ years experience working with teams in multiple locations and within multiple disciplines
  • 2+ years experience working in a collaborative environment with a diverse set of people
  • 2+ years experience implementing operational excellence
  • 2+ years experience using data to drive decision-making and continuous improvement
  • 2+ years advanced Google Suite or Microsoft Office capabilities

Nice to have

  • Prior healthcare or insurance-related experience
  • Prior Complaints, Grievances & Appeals experience
  • Bachelor's Degree
  • Proficiency with data visualization tools (Tableau, Looker, Periscope, etc.)
  • Operational Excellence Certification (Lean Six Sigma or similar)

What you get

  • Base pay of $64,832 - $89,144 per year
  • Participation in Oscar's unlimited vacation program
  • Annual performance bonuses
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Paid sick time

Worth weighing

  • Remote position with potential for future hybrid work model
  • Pay transparency indicates final offer amounts may vary based on skills and experience
  • Role involves managing complex, high-visibility cases which may be stressful

Summarised from Oscar Health's posting. Read the full original.

Listed by Oscar Health on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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