or apply directly on Ordergroove's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Ordergroove's roles stay open a median of 22 days
- Reposted
- No
- Salary listed
- No 0% of Ordergroove's roles list one
- Ghost-job risk at Ordergroove
- high 3 stale, 0 reposted of 8 open
- Hiring momentum
- 12 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Ordergroove's own greenhouse board since 2026-08-03. Full hiring picture for Ordergroove.
About this role
As a Customer Success Manager at Ordergroove, you will focus on building strong relationships with clients to ensure their success in utilizing the company's subscription technology. Your role involves understanding client needs, managing project plans, providing strategic recommendations, and conducting business reviews to maximize program results. You'll work closely with internal teams and clients, leveraging your expertise to drive customer engagement and satisfaction.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ordergroove as an employer.
What you need
- 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech
- Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization
- Outstanding communication, interpersonal, and presentation skills
- Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento
- Prior experience working for or with agencies in the digital space
- Ability to manage competing priorities in a fast-paced environment
What you get
- Flexible work from anywhere culture
- Flexible PTO
- Annual personal development budget
- Competitive compensation including stock options
- Incredible, affordable benefits
Worth weighing
- No specific salary range mentioned beyond the starting OTE of $120,000
- Role involves managing complex projects which may require significant multitasking and prioritization
- Emphasis on building relationships and consultative skills may not suit all candidates
Summarised from Ordergroove's posting. Read the full original.
Listed by Ordergroove on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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