or apply directly on Ophelia's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 2 days Ophelia's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Ophelia's roles list one
- Ghost-job risk at Ophelia
- high 10 stale, 0 reposted of 13 open
- Hiring momentum
- 22 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Ophelia's own greenhouse board since 2026-08-03. Full hiring picture for Ophelia.
About this role
As a Patient Support Specialist at Ophelia, you will engage directly with patients to facilitate their access to care and improve outcomes throughout their treatment journey for opioid use disorder. Your responsibilities will include resolving prescription and insurance issues, advocating for patients with pharmacies, and ensuring high-quality documentation and communication with various stakeholders. This role requires a consistent Sunday to Thursday schedule and emphasizes effective collaboration within a multidisciplinary team.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ophelia as an employer.
What you need
- Proficient in effective communication and documentation
- Experience in patient advocacy with pharmacies and obtaining prior authorizations
- Strong organizational skills and attention to detail
- Ability to work autonomously and as part of a team
- Flexibility to work evenings and weekends if needed
Nice to have
- Experience delivering outstanding patient experience or customer support in a telehealth capacity
- A bias for action and getting things done
- Aptitude for resilience and adaptability in a start-up environment
What you get
- Remote work anywhere in the United States
- Competitive medical, vision, and health insurance
- 20 days of PTO per year
- 10 company holidays
- 401k Contribution Platform
- Additional benefits such as life insurance and financial wellness
Worth weighing
- Role requires a consistent schedule of Sunday to Thursday
- Compensation is fixed at $50,000 with potential for annual increases based on company performance
- Experience in a start-up environment may be necessary due to frequent changes
Summarised from Ophelia's posting. Read the full original.
Listed by Ophelia on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.