or apply directly on Octoenergy's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Octoenergy's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 0% of Octoenergy's roles list one
- Ghost-job risk at Octoenergy
- low 0 stale, 14 reposted of 148 open
- Hiring momentum
- 238 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Octoenergy's own lever board since 2026-08-04. Full hiring picture for Octoenergy.
About this role
As a Customer Success Specialist at Octopus Energy, you will play a crucial role in ensuring customer satisfaction by managing a portfolio of residential clients. Your daily tasks will involve activating contracts, providing consumption advice, explaining invoices, assisting with payments and social aid, managing relocations, and educating clients about renewable energy specifics.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Octoenergy as an employer.
What you need
- Enthusiasm for helping customers
- Concern for the energy transition
- Ability to manage residential energy contracts
- Skills in providing advice on consumption and invoices
- Experience in customer support
What you get
- Interest in capital
- Flex-office
- Excellent health insurance
- Mobility allowance
- Partial reimbursement of transport costs beyond the legal minimum
- Special leave days for personal projects
Worth weighing
- No salary range provided, fixed salary for all starting employees
- Focus on finding the right cultural fit ('Octofit') rather than salary
Summarised from Octoenergy's posting. Read the full original.
Listed by Octoenergy on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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