Entry Level Associate Account Manager
Nova 401(k) Associates · Houston, TX
Posted about 3 months ago · $55,000 - $60,000
or apply directly on Nova 401(k) Associates 's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 76 days Nova 401(k) Associates 's roles stay open a median of 86 days
- Reposted
- No
- Salary listed
- Yes 100% of Nova 401(k) Associates 's roles list one
- Ghost-job risk at Nova 401(k) Associates
- high 17 stale, 0 reposted of 17 open
- Hiring momentum
- 19 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-29
Measured from postings appearing on and disappearing from Nova 401(k) Associates 's own greenhouse board since 2026-08-03. Full hiring picture for Nova 401(k) Associates .
About this role
As an Associate Account Manager at Nova 401(k) Associates, you will provide client support on 401(k) issues primarily over the phone. Your responsibilities will include assisting clients with census submissions, Form 5500 submissions, and general inquiries related to their 401(k) plans, while maintaining strong client relationships and managing a caseload of clients. This hybrid role requires working four days a week in the Houston office and one day from home, starting in January 2027.
- benefits
- 2/5
- freshness
- 1/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nova 401(k) Associates as an employer.
What you need
- Bachelor’s degree
- Excellent written communication skills and ability to compose a professional email
- Excellent verbal communication skills and knowledge of phone etiquette
- Excellent time management and organizational skills
- Ability to multi-task
- Experience with Microsoft Office and comfortable using a computer
Nice to have
- Customer service experience
- Knowledge of VOIP phone systems
- Help desk experience
What you get
- Base Salary $55,000 - $60,000
- Medical, dental, disability, and life insurance
- Paid time off
- 401(k) plan with employer match
Worth weighing
- Role starts in January 2027, which may delay job search for candidates looking to start sooner.
- Hybrid role requires four days in the office, which may not suit all candidates.
- No specific mention of career advancement beyond obtaining a QKA designation after 18 months, which may limit growth opportunities in the short term.
Summarised from Nova 401(k) Associates 's posting. Read the full original.
Listed by Nova 401(k) Associates on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.
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