PitchMeAI Jobs
Northbeam

Senior Customer Success Manager

Northbeam · Los Angeles, California

Posted about 2 months ago

or apply directly on Northbeam's site. We never take the application ourselves.

Is this posting real?

This role has been open
50 days
Northbeam's roles stay open a median of 51 days
Reposted
No
Salary listed
No
0% of Northbeam's roles list one
Ghost-job risk at Northbeam
high
14 stale, 0 reposted of 24 open
Hiring momentum
29 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Northbeam's own greenhouse board since 2026-08-03. Full hiring picture for Northbeam.

About this role

As a Senior Customer Success Manager at Northbeam, you will be responsible for supporting enterprise customers by integrating analytics products into their eCommerce systems and addressing any challenges that arise. You will manage a book of business, coordinate with internal teams to enhance customer experience, and proactively monitor customer health to drive retention and minimize churn.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Northbeam as an employer.

What you need

  • Bachelor’s degree in Business, Marketing, Information Systems, Analytics, or a related field
  • 3+ years of experience in Customer Success, Account Management, or Technical Support experience, preferably supporting enterprise or eCommerce customers
  • Experience in SAAS B2B software companies
  • Strong understanding of eCommerce ecosystems and marketing analytics
  • Technical aptitude and comfort with troubleshooting integrations and product configurations
  • Experience owning a book of business and managing complex customer relationships

What you get

  • Base Salary Range: $110,000 — $140,000 USD
  • On-Target Earnings: $15,000 — $28,000 USD
  • Equity package
  • Comprehensive healthcare benefits (medical, dental, and vision)
  • 401(k) plan
  • Flexible PTO policy

Worth weighing

  • Remote-first company with physical offices in San Francisco and Los Angeles
  • Interview process involves multiple rounds, typically 5-7 interviews
  • Actual compensation may vary based on experience, skills, and location

Summarised from Northbeam's posting. Read the full original.

Listed by Northbeam on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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