or apply directly on Netlify's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 10 days Netlify's roles stay open a median of 12 days
- Reposted
- No
- Salary listed
- Yes 83% of Netlify's roles list one
- Ghost-job risk at Netlify
- moderate 1 stale, 1 reposted of 6 open
- Hiring momentum
- 10 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-06
Measured from postings appearing on and disappearing from Netlify's own greenhouse board since 2026-08-03. Full hiring picture for Netlify.
About this role
As a Customer Success Associate at Netlify, you will manage a portfolio of over 120 SMB accounts, ensuring they receive value from the platform and are prepared for renewals. Your responsibilities include maintaining customer relationships, tracking account health, driving outreach for renewals, and collaborating with Sales for expansion opportunities. This entry-level role offers mentorship and the chance to develop skills in account management and customer communication.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Netlify as an employer.
What you need
- Some experience in a customer-facing role
- Comfort working with data and spreadsheets
- Clear written and verbal communication
- Interest in building a career in customer success
- Based in the Denver, Colorado area and comfortable working remotely
What you get
- Eligible to participate in Netlify’s commission plan
- Targeted total on-target earnings for Colorado is $69,000 - $80,000
Worth weighing
- Entry-level role with mentorship but requires proactive engagement
- Role involves managing a significant number of accounts which may be complex
- No specific technology stack mentioned, focus is on customer relationship management
Summarised from Netlify's posting. Read the full original.
Listed by Netlify on their greenhouse job board, last confirmed open on 2026-10-06. PitchMeAI is not the employer.