Neighborhoods.com

Customer Engagement Representative (Remote, Contract)

Neighborhoods.com · Remote

Posted 13 days ago

or apply directly on Neighborhoods.com's site. We never take the application ourselves.

Is this posting real?

This role has been open
13 days
Neighborhoods.com's roles stay open a median of 14 days
Reposted
No
Salary listed
No
0% of Neighborhoods.com's roles list one
Ghost-job risk at Neighborhoods.com
low
0 stale, 0 reposted of 1 open
Hiring momentum
2 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Neighborhoods.com's own greenhouse board since 2026-08-03. Full hiring picture for Neighborhoods.com.

About this role

As a Customer Engagement Representative, you will provide customer support from home through email, chat, and phone channels. Your responsibilities include resolving inquiries, creating and assigning leads, and ensuring a high standard of customer service. You will also troubleshoot issues and assist with various tasks to maintain smooth operations.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Neighborhoods.com as an employer.

What you need

  • Ability to communicate clearly in spoken and written English
  • Ability to learn and adapt quickly
  • 2+ years of customer support experience (email, phone, and/or chat)
  • High School diploma or equivalent
  • Reliable high-speed internet for system access, video and VoIP calls
  • Ability to maintain a stable connection for calls and meetings

Nice to have

  • Experience using help desk software and remote support platforms
  • Google Workspace familiarity
  • Experience with high-volume call environments
  • Basic real estate knowledge
  • B2B customer support

What you get

  • Hourly Pay: $16 USD/hour
  • Type: 1099 Independent Contractor
  • Duration: 3-6 months, with the possibility of extension
  • Schedule: Up to 40 hours per week
  • Shifts available between 7 AM – 7 PM US Central Time, 7 days a week
  • Location: Remote

Worth weighing

  • Contract role may not provide job security beyond the initial duration
  • Position requires availability on weekends and flexible scheduling within operating hours
  • No benefits mentioned beyond hourly pay
  • Role involves using scripts which may limit personal engagement style

Summarised from Neighborhoods.com's posting. Read the full original.

Listed by Neighborhoods.com on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

Apply to a Customer Engagement Representative (Remote, Contract) position at Neighborhoods.com