Nebius

Customer Service Specialist

Nebius · Amsterdam, Netherlands

Posted 15 days ago

or apply directly on Nebius's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Nebius's roles stay open a median of 45 days
Reposted
No
Salary listed
No
9% of Nebius's roles list one
Ghost-job risk at Nebius
low
0 stale, 17 reposted of 384 open
Hiring momentum
508 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Nebius's own greenhouse board since 2026-08-03. Full hiring picture for Nebius.

About this role

The Customer Service Specialist at Nebius will manage customer requests related to GDPR compliance, billing inquiries, and financial operations workflows. This role requires strong written communication and attention to detail, as the specialist will handle requests independently and ensure compliance with internal processes. The position also involves basic technical support and maintaining Jira queues for tracking and reporting purposes.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Nebius as an employer.

What you need

  • Experience in customer support, L1 support, or operations — preferably in a SaaS or cloud environment.
  • Proficiency with Jira, including filter and dashboard creation.
  • Strong attention to detail and comfort working within defined processes.
  • Ability to work independently with minimal supervision.
  • Proactive mindset: flags gaps, proposes improvements, doesn't wait to be told.
  • Strong written English.

Nice to have

  • Experience handling GDPR or data subject requests.
  • Background in financial operations or billing in a SaaS company.
  • Familiarity with CLI tools or basic command-line navigation.
  • Experience working alongside engineering or automation teams.

What you get

  • Competitive compensation
  • Career growth and learning opportunities
  • Flexibility and ownership
  • Collaborative and innovative culture
  • Opportunity to work on impactful AI projects
  • International environment and talented teams

Worth weighing

  • No salary listed
  • Role focuses on customer support rather than technical expertise
  • Requires strong written communication skills, which may not appeal to all candidates

Summarised from Nebius's posting. Read the full original.

Listed by Nebius on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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