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Navan

Senior Client Success Manager

Navan · Remote (USA)

Posted 27 days ago

or apply directly on Navan's site. We never take the application ourselves.

Is this posting real?

This role has been open
27 days
Navan's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Navan's roles list one
Ghost-job risk at Navan
low
0 stale, 5 reposted of 206 open
Hiring momentum
302 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Navan's own greenhouse board since 2026-08-03. Full hiring picture for Navan.

About this role

As a Senior Client Success Manager at Navan, you will be the primary strategic partner for key clients, ensuring their success and satisfaction throughout their lifecycle. Your role involves leading the migration of clients from legacy technology to the Navan platform, managing complex projects, and fostering strong relationships with executive stakeholders. You will also provide consultative support to drive product adoption and retention, while acting as the voice of the customer within the organization.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Navan as an employer.

What you need

  • 12+ years of experience in Customer Success Management or Account Management within Corporate Travel Management
  • Demonstrated history of successfully providing white-glove services and managing clients
  • Exceptional project management, organizational, and strategic problem-solving skills
  • High EQ and strong communication skills
  • Drive for results, client-focused mindset, and high attention to detail

Nice to have

  • Experience serving Law firms or other professional service industries
  • Bachelor’s degree preferred or similar professional experience

What you get

  • Compensation range of $110,000 to $120,000 USD
  • On-target earnings may include base salary and target incentive compensation

Worth weighing

  • Role involves managing complex migrations which may require significant change management skills
  • Compensation is subject to change based on various factors
  • Use of AI-assisted tools for resume evaluation may affect candidate experience

Summarised from Navan's posting. Read the full original.

Listed by Navan on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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