Navan

Enterprise Customer Success Manager

Navan · London, UK

Posted about 3 months ago

or apply directly on Navan's site. We never take the application ourselves.

Is this posting real?

This role has been open
88 days
Navan's roles stay open a median of 88 days
Reposted
No
Salary listed
No
0% of Navan's roles list one
Ghost-job risk at Navan
high
206 stale, 5 reposted of 206 open
Hiring momentum
302 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-30

Measured from postings appearing on and disappearing from Navan's own greenhouse board since 2026-08-03. Full hiring picture for Navan.

About this role

As an Enterprise Customer Success Manager, you will act as a trusted advisor to key customers, ensuring they maximize the value of the platform throughout their lifecycle. Your responsibilities include onboarding new customers, conducting product training, managing relationships with C-suite executives, and driving customer satisfaction and retention. You'll collaborate with various internal teams to address customer needs and improve engagement strategies.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Navan as an employer.

What you need

  • 5+ years of experience in Enterprise Customer Success Management
  • Excellent project management and organizational skills
  • Ability to prioritize tasks in a fast-paced environment
  • Attention to detail
  • Fluent in English

Nice to have

  • Experience in the Travel or Expense management industries
  • Bachelor’s degree preferred or similar working experience

Worth weighing

  • No salary listed
  • Role involves managing complex integration cycles and high-value customer relationships
  • High pressure environment with a need for strong problem-solving skills

Summarised from Navan's posting. Read the full original.

Listed by Navan on their greenhouse job board, last confirmed open on 2026-10-30. PitchMeAI is not the employer.

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