Support Specialist - Accounting
National Information Solutions Cooperative (NISC) · Any NISC Location
Posted 21 days ago
or apply directly on National Information Solutions Cooperative (NISC)'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 21 days National Information Solutions Cooperative (NISC)'s roles stay open a median of 22 days
- Reposted
- No
- Salary listed
- No 0% of National Information Solutions Cooperative (NISC)'s roles list one
- Ghost-job risk at National Information Solutions Cooperative (NISC)
- low 0 stale, 2 reposted of 41 open
- Hiring momentum
- 64 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from National Information Solutions Cooperative (NISC)'s own greenhouse board since 2026-08-03. Full hiring picture for National Information Solutions Cooperative (NISC).
About this role
The Support Specialist - Accounting will provide exceptional customer service to NISC Members/Customers through telephone and email support, assisting them with application usage, problem-solving, and training. This role involves collaborating with the support team and software engineers to resolve issues, preparing cases for resolution, and delivering training sessions. The position also includes responsibilities such as facilitating communications, assisting with software releases, and potentially traveling to customer sites.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of National Information Solutions Cooperative (NISC) as an employer.
What you need
- 1-5 years of product usage or support experience
- Basic knowledge of NISC's products’ features and functionality
- Excellent verbal and written interpersonal and communication skills
- Excellent research and problem-solving skills with strong attention to detail
- Strong PC skills
- Ability to work independently and in a team environment
Nice to have
- Basic knowledge of other integrated industry applications and services
- Basic knowledge of Project Management processes and theory
- Basic knowledge of Service Level Management (SLM) best practices
- Basic knowledge of the Utility or Telecom industry
- Excellent presentation and training skills
Worth weighing
- No salary listed
- Position involves after hours support and potential travel to customer sites
- Role emphasizes customer service and problem-solving in a collaborative environment
Summarised from National Information Solutions Cooperative (NISC)'s posting. Read the full original.
Listed by National Information Solutions Cooperative (NISC) on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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