or apply directly on Monzo's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Monzo's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Monzo's roles list one
- Ghost-job risk at Monzo
- high 37 stale, 4 reposted of 64 open
- Hiring momentum
- 127 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Monzo's own greenhouse board since 2026-08-03. Full hiring picture for Monzo.
About this role
The CRM Manager will be responsible for establishing and growing CRM functions across various EU markets, focusing on customer communication throughout their lifecycle. This role involves creating foundational processes, executing campaigns, and collaborating with cross-functional teams to enhance customer engagement and retention. The ideal candidate will leverage data insights to optimize strategies and ensure compliance with local regulations.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Monzo as an employer.
What you need
- Native or fluent Spanish or Italian speaker
- Hands-on experience launching CRM in a new market or region
- Experience taking a campaign from signal to roll-out
- Proven track record in CRM with successful campaigns and automated journeys
- Experience using a CRM platform for delivery (Braze preferred)
- Fintech or Financial Services experience
What you get
- £68,000 - £92,000 salary
- Incentive Awards tied to performance
- Flexible working hours
- £1,000 learning budget each year
- Support for work-from-home setup
- Macbooks provided for employees
Worth weighing
- No specific mention of team size or structure
- Role involves building CRM from scratch, which may involve significant ambiguity
- Experience with Looker is an advantage but not required
Summarised from Monzo's posting. Read the full original.
Listed by Monzo on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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