or apply directly on Monks's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Monks's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 1% of Monks's roles list one
- Ghost-job risk at Monks
- low 0 stale, 18 reposted of 362 open
- Hiring momentum
- 579 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Monks's own greenhouse board since 2026-08-03. Full hiring picture for Monks.
About this role
As an IT Office Support Specialist at Monks, you will be responsible for providing in-office technical support to staff, managing IT assets, and ensuring the smooth operation of office technology. Your daily tasks will include troubleshooting hardware and software issues, maintaining meeting room equipment, and supporting onboarding and offboarding processes. You will also assist the global IT team by handling ticket inquiries and maintaining documentation.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Monks as an employer.
What you need
- 1+ years of experience in a technical support role
- Extensive Mac and macOS knowledge
- Windows knowledge is a plus
- Experience with Google Workspace, OneLogin, Office365, Slack, and Freshservice
- Strong interpersonal communication and relationship-building skills
- Team-oriented attitude
Nice to have
- Certifications are preferred (but not required)
- Experience in printer troubleshooting and maintenance
- Experience in setting up and maintaining meeting room hardware and software
- Knowledge of WiFi or networking troubleshooting
- Experience with equipment lifecycle processing or recycling
Worth weighing
- Role requires working in the office five days a week
- Salary range is $55,000 — $60,000 CAD, but may vary based on job-related factors
- The role is subject to the company's Return to Office policy, which may change over time
Summarised from Monks's posting. Read the full original.
Listed by Monks on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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