or apply directly on Moniepoint's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 9 days Moniepoint's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of Moniepoint's roles list one
- Ghost-job risk at Moniepoint
- high 80 stale, 17 reposted of 151 open
- Hiring momentum
- 213 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Moniepoint's own greenhouse board since 2026-08-03. Full hiring picture for Moniepoint.
About this role
The Offline Customer Support Officer at Moniepoint is responsible for providing high-quality support to walk-in customers and those in WhatsApp groups. This role involves resolving customer inquiries, logging support requests, and collaborating with internal teams to ensure timely issue resolution while maintaining a strong focus on customer satisfaction and adherence to operational guidelines.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Moniepoint as an employer.
What you need
- Minimum of 1–2 years of relevant customer service or support experience
- Minimum educational qualification of BSc or HND
- Must have completed NYSC or possess a valid exemption/exclusion certificate
- Excellent written and verbal communication skills
- Strong problem-solving and issue-resolution abilities
- Customer-centric mindset with high empathy and emotional intelligence
What you get
- Competitive compensation
- Benefits
- Career growth opportunities
- Support for professional development
Worth weighing
- No specific salary listed
- Role primarily focused on customer support, may not involve technical skills development
- Emphasis on adherence to scripts and operational procedures may limit flexibility
Summarised from Moniepoint's posting. Read the full original.
Listed by Moniepoint on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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