PitchMeAI Jobs
Moniepoint

Category Manager (Port Harcourt)

Moniepoint · Rivers, Nigeria

Posted about 2 months ago

or apply directly on Moniepoint's site. We never take the application ourselves.

Is this posting real?

This role has been open
51 days
Moniepoint's roles stay open a median of 55 days
Reposted
No
Salary listed
No
0% of Moniepoint's roles list one
Ghost-job risk at Moniepoint
high
90 stale, 17 reposted of 151 open
Hiring momentum
213 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-27

Measured from postings appearing on and disappearing from Moniepoint's own greenhouse board since 2026-08-03. Full hiring picture for Moniepoint.

About this role

The Category Manager at Moniepoint is responsible for managing customer relationships post-onboarding, ensuring customer satisfaction, retention, and growth. This role involves proactive engagement with clients, monitoring their usage of the Moniebook platform, conducting business reviews, identifying upsell opportunities, and resolving issues to enhance customer experience and product adoption.

Our read on this posting2.6out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Moniepoint as an employer.

What you need

  • At least 3 years of experience in customer-facing roles such as customer success, account management, customer support, or client services (SaaS or retail technology experience strongly preferred)
  • Proven track record of managing customer relationships, driving retention, and achieving customer satisfaction targets
  • Strong interpersonal and communication skills with ability to build trust, influence stakeholders, and navigate difficult conversations with empathy and professionalism
  • Excellent problem-solving and conflict-resolution skills, able to diagnose issues, think critically, and deliver practical solutions under pressure
  • Technical aptitude with ability to quickly learn software products, troubleshoot issues, and effectively demonstrate product features to diverse audiences
  • Strong organizational skills and ability to manage multiple customer accounts, priorities, and projects concurrently without compromising quality

What you get

  • Attractive salary
  • Pension
  • Health insurance
  • Annual bonus
  • Learning-and-development-focused environment
  • Emphasis on knowledge sharing, training, and regular internal technical talks

Worth weighing

  • No specific salary listed
  • Role requires residing in Port Harcourt
  • Hybrid work mode may imply some in-office requirements
  • Focus on customer retention and upselling may lead to high-pressure situations

Summarised from Moniepoint's posting. Read the full original.

Listed by Moniepoint on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.

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