or apply directly on MoneyHero Group's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 8 days MoneyHero Group's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 0% of MoneyHero Group's roles list one
- Ghost-job risk at MoneyHero Group
- high 9 stale, 0 reposted of 14 open
- Hiring momentum
- 25 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from MoneyHero Group's own greenhouse board since 2026-08-03. Full hiring picture for MoneyHero Group.
About this role
As an Executive in Customer Service at MoneyMax, you will be responsible for addressing customer inquiries through email, chat, and phone support. Your role will involve resolving issues, providing information about products and services, and maintaining accurate records of customer interactions, all while ensuring a positive customer experience.
- benefits
- 2/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of MoneyHero Group as an employer.
What you need
- Fluency in written and spoken Tagalog and English
- Minimum of 1 year of experience in a customer service role, specifically handling email and chat inquiries
- Proficiency in using customer service software and tools
- Strong problem-solving and critical thinking skills
- Ability to multitask and prioritize tasks effectively
- Excellent attention to detail and accuracy
Nice to have
- Familiarity with the Philippines' financial services industry
- Experience using Zendesk as ticketing tool
What you get
- Annual leave, birthday leave, tenure leave, international remote work leave, and more
- Professional trainings, career advancement and internal mobility opportunities
- Competitive benefits including insurance and mental wellness program
Worth weighing
- No salary listed
- Hybrid work setup with onsite work from Monday to Thursday and work-from-home on Fridays
- Role primarily involves handling customer inquiries, which may be repetitive
Summarised from MoneyHero Group's posting. Read the full original.
Listed by MoneyHero Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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