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MKS2 Technologies

Onsite Support Customer Service Engineer

MKS2 Technologies · 325 East H Street, Iron Mountain, MI

Posted 8 days ago · $55,000-$60,000

or apply directly on MKS2 Technologies's site. We never take the application ourselves.

Is this posting real?

This role has been open
8 days
MKS2 Technologies's roles stay open a median of 45 days
Reposted
No
Salary listed
Yes
76% of MKS2 Technologies's roles list one
Ghost-job risk at MKS2 Technologies
high
16 stale, 2 reposted of 29 open
Hiring momentum
106 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from MKS2 Technologies's own greenhouse board since 2026-08-03. Full hiring picture for MKS2 Technologies.

About this role

The Onsite Support Customer Service Engineer will work at the Oscar G. Johnson VA Medical Center in Iron Mountain, MI, providing system administration support. Daily tasks include installation, configuration, maintenance, and troubleshooting of IT systems, as well as direct communication with customers to resolve hardware and software issues. The role requires physical activity, such as moving equipment and performing audits, and involves using tools like Service Now and Microsoft System Center Operations Manager (SCOM).

Our read on this posting4.0out of 5
benefits
3/5
freshness
5/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of MKS2 Technologies as an employer.

What you need

  • Experience in maintaining and troubleshooting a wide variety of systems and networks, including high volume/high availability systems
  • Knowledge of debugging protocols and processes
  • Ability to troubleshoot problems and issues identified by customers and implement corrective actions
  • HS diploma or GED and 8+ years of experience with system administration or BS degree in Computer Science, Electronics Engineering or other engineering or technical discipline
  • Compliance with VA directives for vaccination if required
  • Ability to work both independently and as part of a team

What you get

  • Salary range of $55,000-$60,000
  • 15 Days of PTO
  • 11 Federal Holidays
  • 401k Match
  • Benefits and More

Worth weighing

  • Position is 100% onsite, which may limit flexibility
  • Travel required up to 2 weeks every 6 months, with notification 3-4 weeks in advance
  • Physical demands include moving equipment weighing up to 50 pounds
  • Potential for evening and weekend hours

Summarised from MKS2 Technologies's posting. Read the full original.

Listed by MKS2 Technologies on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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