or apply directly on MetTel's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days MetTel's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 30% of MetTel's roles list one
- Ghost-job risk at MetTel
- high 23 stale, 0 reposted of 30 open
- Hiring momentum
- 33 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from MetTel's own greenhouse board since 2026-08-03. Full hiring picture for MetTel.
About this role
The Program Manager at MetTel will lead a POD-based operating model to support enterprise clients, focusing on service delivery performance for telecom service requests. This role involves managing cross-functional teams, ensuring adherence to service level agreements (SLAs), and providing executive-level insights into performance and risks. The position also requires proactive client engagement and the implementation of continuous improvement processes.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of MetTel as an employer.
What you need
- 10+ years of telecommunications industry experience, including enterprise client-facing account or service delivery management
- Strong working knowledge of modern telecom/network technologies including SD-WAN, network appliances, transport/connectivity solutions
- Demonstrated ability to analyze operational performance data and drive measurable improvement
- Deep understanding of SLA governance, service lifecycle management, and performance reporting
- Highly process-oriented with a proven ability to identify inefficiencies and implement structured solutions
- Advanced presentation skills with experience delivering to senior leadership and enterprise client stakeholders
Nice to have
- Experience operating within structured service management frameworks (ITIL-aligned environments)
- Familiarity with reporting/analytics platforms (Salesforce, ServiceNow, Power BI, Tableau or similar)
- PMP or similar program management certification a plus
What you get
- Salary up to $100,000 annually, varying by location and candidate qualifications
Worth weighing
- Salary range is provided but may vary based on location and candidate experience
- Role involves significant client-facing responsibilities, which may require strong interpersonal skills
- The position requires a deep understanding of telecom technologies, which may be a steep learning curve for some candidates
Summarised from MetTel's posting. Read the full original.
Listed by MetTel on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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