MetTel

Customer Experience Specialist

MetTel · Salt Lake City, Utah, United States

Posted 19 days ago

or apply directly on MetTel's site. We never take the application ourselves.

Is this posting real?

This role has been open
19 days
MetTel's roles stay open a median of 45 days
Reposted
No
Salary listed
No
30% of MetTel's roles list one
Ghost-job risk at MetTel
high
23 stale, 0 reposted of 30 open
Hiring momentum
33 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from MetTel's own greenhouse board since 2026-08-03. Full hiring picture for MetTel.

About this role

As a Customer Experience Specialist at MetTel, you will provide customer support by answering incoming calls and responding to emails, managing customer complaints, and processing orders. You will assist customers with inquiries about products and services, troubleshoot issues, and document interactions according to standard procedures. Additionally, you may contribute to projects aimed at improving company processes and service offerings.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of MetTel as an employer.

What you need

  • Bachelors' Degree
  • Minimum of 3 years of Customer Service or Account Management experience
  • Knowledge of Microsoft Office Suite (Excel, Word, Project, Power Point)

Nice to have

  • Experience with telecommunications service providers

Worth weighing

  • No salary listed
  • Role involves handling customer complaints and troubleshooting issues, which can be challenging
  • Opportunity to contribute to company projects may vary in frequency and scope

Summarised from MetTel's posting. Read the full original.

Listed by MetTel on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at MetTel

All 30 open roles at MetTel