or apply directly on Meridian Partners's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 1 day Meridian Partners's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 100% of Meridian Partners's roles list one
- Ghost-job risk at Meridian Partners
- high 2 stale, 0 reposted of 3 open
- Hiring momentum
- 6 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Meridian Partners's own greenhouse board since 2026-08-03. Full hiring picture for Meridian Partners.
About this role
The IT Help Desk/Web Support Specialist at Meridian is responsible for providing technical support to agency employees, focusing on desktop support and troubleshooting various IT issues. In addition to help desk duties, this role involves maintaining agency websites, managing web content, and ensuring compliance with accessibility standards. The position offers opportunities for professional growth in federal IT operations and web technologies.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Meridian Partners as an employer.
What you need
- At least 1 yr. of experience providing Help Desk, Desktop Support, Technical Support, or similar IT customer support.
- Working knowledge of Windows operating systems, computer hardware, software applications, printers, and peripheral devices.
- Experience maintaining websites or intranet content.
- Working knowledge of HTML and CSS.
- Experience using Help Desk ticketing or IT Service Management (ITSM) systems.
Nice to have
- Experience supporting users in a federal government.
- Experience using Content Management Systems (CMS).
- Familiarity with Web Content Accessibility Guidelines (WCAG) or Section 508 requirements.
- Experience performing accessibility reviews or remediation of web content and electronic documents.
- Experience creating technical documentation, user guides, or knowledge base articles.
What you get
- Generous time off and flexible remote environment that supports resilience and balance
- 401(k) with company match that immediately vests
- Comprehensive benefits including medical/dental/vision, caregiver/adoption support, financial coaching, EAP
- Company-paid life insurance
- Continuous learning and growth opportunities that fuel innovation and career development.
Worth weighing
- Base salary range of $65,000 - $75,000 is provided, but compensation may vary based on various factors.
- Role includes both help desk and web support responsibilities, which may require a diverse skill set.
- Position requires U.S. residency and eligibility to work without sponsorship.
- The role is described as ideal for someone looking for more than a traditional help desk position, indicating a broader scope of responsibilities.
Summarised from Meridian Partners's posting. Read the full original.
Listed by Meridian Partners on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.