Associate, Customer Experience - Seasonal (Remote)
Margaux · Remote
Posted about a month ago · $18–$22
or apply directly on Margaux's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 30 days Margaux's roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- Yes 100% of Margaux's roles list one
- Ghost-job risk at Margaux
- high 3 stale, 0 reposted of 5 open
- Hiring momentum
- 6 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Margaux's own greenhouse board since 2026-08-03. Full hiring picture for Margaux.
About this role
The Customer Experience Associate will support customers throughout their shopping journey by providing personalized service via email and chat. This seasonal remote role involves handling customer inquiries, processing orders, and resolving issues while collaborating with internal teams to enhance the customer experience. The position may evolve into a non-seasonal part-time role based on performance and business needs.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Margaux as an employer.
What you need
- Exceptional customer service skills
- Strong communication skills, both written and verbal
- Ability to manage multiple priorities in a dynamic environment
- Detail-oriented and organized
- Ability to work remotely and manage own schedule
Nice to have
- Previous experience on an e-commerce customer service team
- Previous retail experience
- Experience with Shopify and Gorgias
Worth weighing
- Seasonal position with potential for ongoing part-time role
- Immediate start required
- Peak season flexibility needed for increased hours during major sales
- Remote work is U.S. based only
Summarised from Margaux's posting. Read the full original.
Listed by Margaux on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Margaux
- Senior ProducerNew York City