Mable

Customer Support Specialist

Mable · Sydney

Posted 27 days ago

or apply directly on Mable's site. We never take the application ourselves.

Is this posting real?

This role has been open
27 days
Mable's roles stay open a median of 27 days
Reposted
No
Salary listed
No
0% of Mable's roles list one
Ghost-job risk at Mable
low
0 stale, 0 reposted of 23 open
Hiring momentum
40 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Mable's own lever board since 2026-08-04. Full hiring picture for Mable.

About this role

As a Customer Support Specialist at HomeMade, you will provide personalized and high-quality service to customers navigating their care journey. You will collaborate with Support Partners and report to the Customer Support Team Leader, ensuring smooth operations and customer satisfaction. The role requires flexibility in working hours, with a focus on empowering older individuals to manage their care effectively.

Our read on this posting2.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Mable as an employer.

What you need

  • Experience in customer support or a similar role
  • Strong communication skills
  • Ability to work flexible hours within Monday to Friday, 7:00am to 7:00pm
  • Commitment to putting people first and fostering positive relationships

What you get

  • 14 weeks of paid parental leave for primary carers and 6 weeks for secondary carers plus superannuation
  • Hybrid workplace with a balance of office and remote work
  • One extra paid leave day per quarter
  • Floating public holiday to acknowledge significant days
  • Reward and Recognition program for celebrating performance

Worth weighing

  • No specific salary information provided
  • The role emphasizes flexibility in hours, which may affect work-life balance
  • The job focuses on customer support within the aged care sector, which may require emotional resilience

Summarised from Mable's posting. Read the full original.

Listed by Mable on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Mable

All 23 open roles at Mable