or apply directly on Lumos's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 82 days Lumos's roles stay open a median of 58 days
- Reposted
- No
- Salary listed
- No 0% of Lumos's roles list one
- Ghost-job risk at Lumos
- high 28 stale, 1 reposted of 28 open
- Hiring momentum
- 44 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Lumos's own greenhouse board since 2026-08-03. Full hiring picture for Lumos.
About this role
The Supervisor - Service Operations at Lumos is responsible for leading teams that ensure a professional customer experience during service installations and troubleshooting. This role involves managing service quality, conducting field visits for customer feedback, overseeing administrative tasks, and ensuring compliance with safety and service standards. The position requires proactive leadership and collaboration with various teams to enhance operational efficiency and meet departmental goals.
- benefits
- 5/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lumos as an employer.
What you need
- 6+ years’ Service Operations experience in telecommunications
- High school diploma or equivalent required
- Valid, fully unencumbered Driver’s License required
- Exceptional customer service and interpersonal presence
- Solid people leader with collaborative work styles
- Excellent written and verbal communication skills
Nice to have
- Bachelor’s degree preferred
What you get
- Comprehensive health, dental, and vision coverage
- Competitive compensation packages, including bonus options for eligible positions
- Paid Time Off & Paid Holidays
- Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs)
- 100% employer-paid life and disability insurance
- Employee Assistance Program (EAP)
Worth weighing
- Remote position with on-site responsibilities in Brownsburg, IN market when needed
- Candidates must reside within 1 hour of Brownsburg, IN
- Fast-paced environment may require managing multiple projects and priorities simultaneously
Summarised from Lumos's posting. Read the full original.
Listed by Lumos on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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