LeagueApps

Customer Support Specialist

LeagueApps · New York, New York

Posted 27 days ago · $51,017 - $65,000

or apply directly on LeagueApps's site. We never take the application ourselves.

Is this posting real?

This role has been open
27 days
LeagueApps's roles stay open a median of 36 days
Reposted
No
Salary listed
Yes
50% of LeagueApps's roles list one
Ghost-job risk at LeagueApps
high
1 stale, 0 reposted of 2 open
Hiring momentum
6 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from LeagueApps's own greenhouse board since 2026-08-03. Full hiring picture for LeagueApps.

About this role

The Customer Support Specialist at LeagueApps is responsible for being the primary point of contact for partner inquiries, providing clear and empathetic guidance. Daily tasks include troubleshooting platform issues, capturing customer feedback for product improvements, maintaining support resources, and collaborating with various teams to ensure timely issue resolution. The role aims to enhance partner satisfaction and loyalty through high-quality service.

Our read on this posting3.8out of 5
benefits
3/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
5/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of LeagueApps as an employer.

What you need

  • One or more years of experience in a customer facing role within a service or support environment
  • Strong verbal communication skills with the ability to stay calm, clear, and solutions focused
  • Excellent written communication skills for email and chat interactions
  • Technically adept and quick to learn new systems and tools
  • Comfortable working in a fast moving, collaborative environment
  • Experienced with spreadsheets and basic image editing tools

What you get

  • Compensation: $51,017 - $65,000
  • Health Benefits: Medical, Dental, Vision coverage, HSA
  • Commuter Benefits
  • Home-Office Stipend
  • Sports Leagues subsidies for employees and their children
  • Cell phone and gym subsidies

Worth weighing

  • No remote work details specified beyond location options
  • Role may involve handling technical issues which could require specific technical knowledge
  • The position is described as fast-paced, which may not suit everyone

Summarised from LeagueApps's posting. Read the full original.

Listed by LeagueApps on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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