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Lalamove

Lead, Market Operations (Service Quality)

Lalamove · Hong Kong SAR

Posted 14 days ago

or apply directly on Lalamove's site. We never take the application ourselves.

Is this posting real?

This role has been open
14 days
Lalamove's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Lalamove's roles list one
Ghost-job risk at Lalamove
low
0 stale, 2 reposted of 144 open
Hiring momentum
192 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Lalamove's own lever board since 2026-08-04. Full hiring picture for Lalamove.

About this role

The Lead, Market Operations (Service Quality) at Lalamove is responsible for enhancing driver service quality and optimizing operational workflows across multiple key markets. This role involves collaborating with local market teams and functional departments in Hong Kong to ensure alignment with the company's growth objectives, requiring strong operational skills, data-driven decision-making, and leadership capabilities.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lalamove as an employer.

What you need

  • Experience in operational excellence and service quality management
  • Strong data-driven decision-making skills
  • Ability to lead cross-border teams and initiatives
  • Excellent communication skills to bridge local and functional teams

Worth weighing

  • No specific salary or benefits mentioned
  • Role involves significant cross-border leadership responsibilities
  • Focus on operational excellence may require hands-on involvement

Summarised from Lalamove's posting. Read the full original.

Listed by Lalamove on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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