or apply directly on Lake Forest Animal Hospital's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 12 days Lake Forest Animal Hospital's roles stay open a median of 54 days
- Reposted
- No
- Salary listed
- Yes 67% of Lake Forest Animal Hospital's roles list one
- Ghost-job risk at Lake Forest Animal Hospital
- high 2 stale, 1 reposted of 3 open
- Hiring momentum
- 5 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-06
Measured from postings appearing on and disappearing from Lake Forest Animal Hospital's own greenhouse board since 2026-08-03. Full hiring picture for Lake Forest Animal Hospital.
About this role
The Lead Client Service Representative at Lake Forest Animal Hospital is responsible for managing front desk operations and ensuring a high-quality client experience from check-in to check-out. This role includes leading the client service team, resolving client issues, coordinating with clinical staff, and overseeing appointment scheduling and financial transactions. Additionally, the Lead CSR will assist in training new team members and support hospital initiatives.
- benefits
- 3/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Lake Forest Animal Hospital as an employer.
What you need
- High school diploma or equivalent required
- Minimum of 3 years of veterinary client service or related experience required
- Strong communication, organizational, and problem-solving skills
- Proficiency in veterinary practice management software, Microsoft Office, and basic scheduling and billing systems
- Ability to handle sensitive and emotionally charged situations with professionalism and empathy
- Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds
Nice to have
- Prior leadership or training experience is strongly preferred
- Demonstrated ability to lead by example and foster a positive, team-oriented work environment
- Professional, neat appearance consistent with hospital standards
What you get
- Comprehensive benefits package including medical, dental, and vision coverage
- 401(k) retirement plan participation
- Paid time off
- Paid holidays
- Access to employee assistance program
Worth weighing
- Compensation is hourly and ranges from $13 to $17, depending on licensure and experience
- Must be flexible with scheduling during all hours the practice is open
- Role involves both leadership and standard CSR duties, which may vary day-to-day
Summarised from Lake Forest Animal Hospital's posting. Read the full original.
Listed by Lake Forest Animal Hospital on their greenhouse job board, last confirmed open on 2026-10-06. PitchMeAI is not the employer.