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Klaviyo

Sr. AI Systems & Solutions Architect, Customer Success

Klaviyo · San Francisco, CA

Posted about 3 months ago

or apply directly on Klaviyo's site. We never take the application ourselves.

Is this posting real?

This role has been open
77 days
Klaviyo's roles stay open a median of 87 days
Reposted
No
Salary listed
No
0% of Klaviyo's roles list one
Ghost-job risk at Klaviyo
high
141 stale, 6 reposted of 141 open
Hiring momentum
203 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-29

Measured from postings appearing on and disappearing from Klaviyo's own greenhouse board since 2026-08-03. Full hiring picture for Klaviyo.

About this role

As a Sr. AI Systems & Solutions Architect at Klaviyo, you'll focus on leveraging AI to enhance the Customer Success organization. Your responsibilities include building AI-powered solutions, collaborating with various teams to identify opportunities for automation, and creating documentation to enable effective AI adoption. You'll also prototype and productize AI solutions while ensuring they align with business needs and drive efficiency.

Our read on this posting2.4out of 5
benefits
3/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Klaviyo as an employer.

What you need

  • Strong technical problem-solving skills
  • Experience building AI-powered prototypes using LLMs and modern AI tools
  • Understanding of APIs and system integrations
  • Ability to translate technical concepts into clear documentation
  • Experience partnering with engineering teams for production implementations

Nice to have

  • 4+ years of experience in AI solutions, solutions architecture, internal tooling, or automation
  • Hands-on experience with Claude or other leading LLM platforms
  • Experience integrating AI with APIs and internal systems
  • Demonstrated ability to rapidly prototype and iterate on AI solutions

What you get

  • Base salary range of $120,000 to $180,000 USD
  • Participation in the company’s annual cash bonus plan
  • Variable compensation (OTE) for sales and customer success roles
  • Equity and sign-on payments
  • Comprehensive health, welfare, and wellbeing benefits based on eligibility
  • Up to 10% travel for onboarding, client work, and industry events

Worth weighing

  • No specific mention of the tech stack beyond AI tools and LLMs
  • Salary range is broad and may vary based on location and experience
  • Role involves collaboration with both technical and non-technical teams, which may require strong interpersonal skills

Summarised from Klaviyo's posting. Read the full original.

Listed by Klaviyo on their greenhouse job board, last confirmed open on 2026-10-29. PitchMeAI is not the employer.

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